Q & A
Here are some common questions and answers for you!
I live out of town. Will you travel to our wedding?
Yes! Typically we serve the Columbus area, but we are willing to go up to 4 hrs in any direction. There are additional fees for travel however.
Speaking of fees, what are the delivery fees? And do you charge for tax?
Delivery fees vary by location, but if you are in Central Ohio, the fee for delivery and pickup is $75 for all items except for the Crystal Candelabras, Chiavari Chairs, and Lounge Furniture. Due to their fragile nature/longer setup time, there is an additional cost for those. In regard to tax, we charge the county mandated 7.50%.
How are the Chiavari Chairs delivered?
Once your date is set, we will coordinate with your venue to drop off the chiavari chairs. They must be restacked before we pick them up. If you would like setup/breakdown, we offer that for a separate fee of $0.50/chair for setup and $0.50/chair to restack them at the end of your event.
Can I pick up my rentals?
Some of them, yes. If you are renting small items (votives, charger plates), you are welcome to pick them up a few days before your event and drop them off up to three business days after. If you are picking up, we do require a credit card to be on file. All furniture must be delivered by A Vision of Elegance Event Rentals.
How do I reserve my date?
A signed contract and a 50% non-refundable deposit are required to reserve your date. The final payment is due 2 weeks before the event.
What if my guests get crazy and damage some of your items?
There is a damage waiver option that accounts for minor damage (laid out in the contract) that is 10% of the total of your order. If the item cannot be salvaged, you will be invoiced for the total cost to replace the item.